Terms of Service

Last updated: 2 July 2026

These Terms of Service ("Terms") govern your access to and use of QuanMed AI, the Neutron assistant, and related websites and applications (the "Service"), operated by QuanMed ("we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

QuanMed AI provides educational, experimental content about a quantum-medicine paradigm, including the Neutron AI assistant. The Service is informational only and is not medical advice — see our Medical Disclaimer, which forms part of these Terms.

2. Eligibility & accounts

You must be at least 18 years old to create an account. You are responsible for the activity under your account and for keeping your credentials secure. Provide accurate information and keep it up to date.

3. Subscriptions & billing

• The Service offers a free tier with usage limits and a paid Neutron Pro subscription at £20 / $20 per month (plus applicable taxes).
• Subscriptions are billed in advance and renew automatically each month until cancelled.
• You can cancel at any time via the customer portal; access continues until the end of the current billing period.
• Payments are processed by Stripe; we do not store your full card details.
• Except where required by law, payments are non-refundable. Prices may change with reasonable notice.

4. Acceptable use

You agree not to:

• use the Service for unlawful, harmful, or abusive purposes;
• attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service;
• scrape, resell, or misrepresent the Service or its outputs;
• rely on the Service for medical, emergency, or professional decisions.

5. Intellectual property

The Service and its content (excluding your inputs) are owned by QuanMed and protected by law. We grant you a limited, non-exclusive, non-transferable licence to use the Service for your personal, non-commercial use. You retain rights to the content you submit; you grant us a licence to process it to provide and improve the Service.

6. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose and accuracy of AI outputs. We do not warrant that the Service will be uninterrupted or error-free.

7. Limitation of liability

To the maximum extent permitted by law, QuanMed will not be liable for any indirect, incidental, or consequential damages, or for any decisions made in reliance on the Service. Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence).

8. Termination

We may suspend or terminate your access if you breach these Terms. You may stop using the Service and delete your account at any time.

9. Changes

We may update these Terms from time to time. Material changes will be notified via the Service or by email. Continued use after changes take effect constitutes acceptance.

10. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory local law provides otherwise.

11. Contact

Questions about these Terms: support@quanmed.ai.